Frequently Asked Questions

FAQ

A Life Plan Community (formerly known as Continuing Care Retirement Community) is an organization that provides facilities to accommodate resident needs through every stage of life. Life Plan Communities provide this continuum of care through independent residential living, home health services, emergency medical assistance, assisted living, memory care, skilled nursing care and long-term care all on one campus. Services such as dining, housekeeping, scheduled transportation, home maintenance, security as well as recreational and social activities are also typically provided by Life Plan Communities.
Yes. Williamsburg Landing is a CARF-CCAC accredited Life Plan Community (formerly known as Continuing Care Retirement Community) and person-centered long-term care community. Williamsburg Landing is the only accredited Life Plan Community between Richmond and Virginia Beach.
Williamsburg Landing is a fee-for-service Life Plan Community (formerly known as Continuing Care Retirement Community). Both types of organizations offer ongoing health care. In Life Care Communities, the cost of future healthcare, whether needed or not, is embedded in the fee structure. At Williamsburg Landing, residents pay a (discounted) rate for higher levels of care if and when these services are needed.
Williamsburg Landing offers excellent facilities and services, promotes independence and diversity, provides access to a continuum of quality health services and actively collaborates with the broader Williamsburg senior community.
Williamsburg Landing, Inc., a not-for-profit corporation under Section 501(c)(3) of the Internal Revenue Service Code, is the owner. The community is governed by an 18-member volunteer Board of Directors, comprised of distinguished local citizens and two residents. The President/CEO and the leadership team are responsible for day-to-day management of the community.
Yes. The Residents’ Association is composed of all residents and meets monthly. The association is an active, integral component of Williamsburg Landing and plays a valuable role interacting with management and other residents on all facets of life in our community. The Residents’ Board governs the Association. Its President and Immediate Past-President are voting members of the corporate Board of Directors.
Williamsburg Landing opened in 1985 and has been the continuing care retirement community of choice by Williamsburg residents since that time. We have a deep connection to the Williamsburg community: local leaders from the Colonial Williamsburg Foundation and the College of William and Mary conceived the idea and its development, and our governing Board of Directors are local community leaders..
Williamsburg Landing is a 137-acre gated campus nestled in the beautiful Tidewater countryside along Williamsburg’s College Creek. It consists of 312 independent living cluster homes and apartments, 46 assisted living apartments, 15 special care dementia units and 58 licensed skilled care beds.
Williamsburg Landing is not affiliated with any particular religion. Individuals of all faiths are welcome to our community.
The goal of Williamsburg Landing is to promote an environment that emphasizes physical, social, intellectual and spiritual potentials. An active partnership of the corporate and resident boards, administration, staff and residents encourages and supports behaviors that enhance both quality of life and healthful living for both staff and residents of the community.
Williamsburg Landing boasts a state-of-the art 25,000 square foot resort-styled Health Club & Spa designed to encourage all residents to enjoy a wide variety of health services. Residents can swim laps in the Aquatic Center year-round or work out in the Cardio/Fitness room. Residents participating in the wellness program receive a complete wellness assessment and health history review and personal orientation to their own wellness program. The Spa offers therapeutic massages, facials and therapy wraps. An outdoor pool and tennis court are also available to residents seasonally.
Williamsburg Landing is located approximately one and a half miles from the city center, Colonial Williamsburg’s Historic Area and the College of William and Mary. It is conveniently located to Rt. 199, I-64 and numerous shopping opportunities.
Williamsburg Landing offers beautiful maintenance-free homes and apartments set in a 137-acre wooded campus minutes from Colonial Williamsburg, the College of William & Mary and the area’s many cultural activities. Residents can enjoy elegant, fine dining or a casual bistro-style in our Cove Cafe; resort-style recreational and exercise facilities; and award winning medical care when needed. Williamsburg Landing is the place for you if you want to maintain an active lifestyle and enjoy friends and neighbors who share your interests.
Additional services are offered by Williamsburg Landing at a nominal extra charge: Additional meals; catered receptions and dining in two private dining rooms; meal delivery to homes; personal transportation services; guest suites; relaxing massages and spa treatments; beauty and barber shops; a variety of health clinic services; Internet Center; continuing education on campus through the Christopher Wren Society of the College of William and Mary. Located in the Landing Building, you will find a convenience store, bank with ATM and a beauty and barber shop. Wine by the bottle or glass is available in the Landing Building Dining Room.
The main dining room in the Landing Building offers an elegant dining experience with full table service. There are several menu selections and a buffet is offered at some lunches and dinners. For a more casual dining experience and take-out service residents can visit The Cove. Additionally, Williamsburg Landing offers exceptional dining opportunities with gracious dining rooms for each level of care.
The monthly service fee in independent living includes one meal per resident, per day. Meals may be taken anytime during the month, at breakfast, lunch or dinner. The cost of any meals over the plan will be added to your monthly bill. As an option, a 20-meal per month plan or two or three meals per resident per day are also available. Three meals per day are provided at Woodhaven.
Williamsburg Landing is a gated community with security personnel on duty 24-hours a day, seven days a week. The security staff also patrols the campus. Doors into all apartment buildings are secured after 9:00 p.m. and residents have keys or scanners for access. All residences are equipped with motion sensors and a 24-hour emergency call system is connected to a central monitoring system. Fire protection is provided throughout with smoke detector alarms and sprinkler systems. They are monitored by Security and nursing staff. All residences are equipped with motion sensors. Williamsburg Landing is located just minutes from fire, EMT and hospital services.
Yes, you bring your small dog, cat, bird or fish. It is the resident’s responsibility to comply with the pet policy, provide adequate care and to ensure that the pets do not infringe on the privacy or safety of other residents.
Yes, residents licensed to drive by the state of Virginia are encouraged to bring their automobiles.
Yes, a shuttle runs between the Landing and Woodhaven buildings, Health Club & Spa and Earl’s Court frequently. It also runs routinely for lunch, dinner and the Sunday Buffet.
Residents are permitted to move to different locations and to larger or smaller residences by placing their names on a Move Request List maintained by the Marketing Department. Transfers are possible for a modest charge, and in some cases, additional entrance fee payments or refunds may apply.
Yes, your monthly service fee includes up to 2 hours of IT support services per year. Additionally, our Activities Department plans educational programs. Computers are available in the Landing Building & Health Club for resident use. Common areas such as the library, the Landing Building Lobby and the Health Club offers free WIFI. All homes and apartments are Internet ready.
Yes, the spiritual well-being and enrichment of each resident, while an individual choice, are vitally important at Williamsburg Landing. We have an active Chaplaincy Program. Our Chaplains and volunteers are a source of leadership and inspiration as they hold services, provide counseling and lead Bible study groups.
Your guests are welcome to visit you at anytime including overnight. A limited number of guest rooms are available for visiting friends and relatives at a reasonable cost. Guests are welcome to dine with residents. Reservations for guest rooms are recommended as far in advance as possible.
All residents furnish and decorate their homes to suit their personal tastes (Paint color and carpet are your option). Pending on the specific unit and turnover progress, you may be able to choose other items as well.
All residential units provide either street or garage parking. For units without garages, a limited number of private garages are available for rent.
No smoking is allowed in the common areas or guest rooms. Although discouraged, smoking is permitted in residences.

Cluster Homes.

Williamsburg Landing offers a variety of one, two, and three-bedroom cluster homes ranging in size from 1,453 to 2,650 square feet. (link to floorplans)

Apartments.

There are one-and two-bedroom apartments in the Landing Building ranging in size from 645 to 1,500 square feet. (link to floorplans)

Earl’s Court

Earl’s Court, a beautiful three-story colonial structure, these homes vary in size from 1,810 to 2,005 square feet. (link to floorplans)

Consistent with most not-for-profit retirement communities, Williamsburg Landing residents pay an Entrance Fee and Monthly Service Fees. Fees vary by Entrance Fee Plan and home style.
Williamsburg Landing offers three Entrance Fee refund plans; a 90% entrance fee refund, a 50% entrance fee refund and a 0% entrance fee refund. The amount of the entrance fee varies with the plan, with a 90% being the most expensive, the 50% less so and the 0% significantly less so. Entrance Fee options are limited for ages 86 and above at the time of occupancy. Age 86 and above are limited to a 0% or 50% Entrance Fee refund option only. Age 90 and above are limited to a 0% Entrance Fee refund option only.

Maintenance of all homes, grounds, and facilities scheduled and certain individual transportation services; a wide choice of scheduled activities; bi weekly housekeeping, twice weekly trash removal and cable TV. For some units utilities are included. Also included in the monthly service fee is one meal per day per resident. Reduction of the number of meals taken per month to 20 is an option. The fees for those residing in assisted living at Woodhaven Manor include three meals per day, with no reductions, weekly housekeeping service and all utilities are included.

The monthly service fee also includes use of Williamsburg Landing’s 25,000 square foot resort-styled Health Club and Spa, outdoor swimming pool, tennis court, walking trails, art and crafts room, woodworking shop, card and billiards areas, libraries, and an Internet Center with computers and printer for residents and guests. The Landing also has a large auditorium and numerous meeting rooms for gatherings and social events.

At the spa members may participate in a multi level health promotion and wellness program. Health Club associates will help develop individual exercise programs tailored to your needs and goals. Our nursing facility offers ten free days annually to Independent living residents (non-cumulative) to meet temporary, acute health care needs. Residents may also receive primary care services from our full-time Medical Director who holds office hours in the full service Medical Clinic. Some services provided by the clinic nurses are also included in the monthly service fee.

If residents are away for more than fourteen consecutive days they are entitled to receive a partial credit for meals.
Monthly service fees are reviewed annually and are subject to change based upon actual operating expenses. Costs are carefully managed and fees reflect the lowest possible rate necessary to maintain sound financial practices and our high quality of service. A 30-day written notice is provided to all residents in advance of any increase.
Your monthly service fee will drop to the single rate, rather than the couple rate, and your spouse will be charged at the assisted living or skilled nursing care rate.
Williamsburg Landing does not terminate a resident’s occupancy solely due to financial difficulties over which the resident has no control or due to depletion of assets by the passage of time. Subject to proof that the need exists, and that Williamsburg Landing has the resources to support the resident, Williamsburg Landing strives to serve the resident in need. Residents who believe they are in need should contact the Chief Financial Officer.
The IRS allows certain medical deductions for those itemizing their deductions from gross income. A part of the monthly service fee that independent living residents pay qualifies for such deduction with certain limitations. Residents are notified each year regarding what portion of their monthly service fee may be counted as a medical expense.
Williamsburg Landing pays all real estate taxes and necessary insurance costs to cover any losses to the community. Residents are responsible for insuring their household effects and personal belongings.
The decision is entirely yours. It is not a requirement that you obtain personal long-term care insurance in order to live at Williamsburg Landing but it is encouraged. Williamsburg Landing accepts payments from LTC insurance in lieu of private payments.
The Landing Clinic features four fully equipped examination rooms, two physician’s offices and a triage room. Many of the services are included in the monthly fee. Williamsburg Landing has an on-site Medical Director and nurse practitioner providing oversight of medical services and primary care services to residents. All services are billed independently by the provider. Home care services are also available and may be scheduled through the Clinic. Home care programs are billed fee-for-service at an hourly or monthly rate.
Williamsburg Landing’s nursing staff is available 24-hours a day and may be reached via the emergency call system. First aid may be administered on site and two hospitals (Sentera Regional Medical Center and Riverside Doctor’s Hospital) are conveniently located minutes away should more extensive treatment be necessary.
Williamsburg Landing is a Life Plan Community (formerly known as Continuing Care Retirement Community) offering Independent living residences, as well as assisted living, special care, memory support and skilled nursing and long-term care in the Woodhaven Complex. Your residency at Williamsburg Landing entitles you to all our levels of care. If your health needs change, facilities appropriate to your needs are available. Fees are based upon the level of care.
The Woodhaven complex is an award-winning healthcare facility (Top 1% nationally) providing higher levels of care-including assisted living at Woodhaven Manor, special care for those with intellectually challenging illnesses at Woodhaven House, and a 58-bed skilled nursing facility, Woodhaven Hall. Woodhaven Hall provides both long-term and short-term care including rehabilitation and respite services.
Woodhaven Manor is an elegant residential assisted living community in the center of campus featuring 46 private apartments overlooking a colonial courtyard and natural wooded ravines. Special care at Woodhaven House includes 15 private suites. Personal care and daily assistance are readily available to help residents maintain their lifestyle in a secure setting while enjoying their independence and personal freedom.
Such a decision is made only after extensive consultation with you, your family, your personal physician, the Williamsburg Landing Medical Director and administration.
No. Your residence is considered your home and you are not required to move to another residence because the size of your household has changed.
Security Plus is an optional financial contract offered by Williamsburg Landing that can be purchased upon move in. This program allows you to cap the costs of higher levels of care offered at Woodhaven, including Assisted Living, Memory Care, Skilled Nursing and Long-term Care, after three years in any level of care. This additional layer of financial protection helps you manage the uncertainty of rising long-term care costs.
New residents who purchase a Security Plus contract at admission pay a significantly reduced monthly service fee for health care service provided in Woodhaven beginning in year four, regardless of the level of care.

For example, if a single person moves from Independent Living to Assisted Living, he or she will pay the regular Assisted Living monthly service fee – $5,500 per month – for three years. Beginning year four, and each year thereafter, the fees will be discounted to $3,584 per month.
You should consider Security Plus even if you have Long-Term Care Insurance. Once the financial benefits begin in year four of health care, they continue as long as you live at Williamsburg Landing. Many long-term care policies have a limited duration benefit period (i.e. three years) and long-term care insurance seldom pays 100% of the health care costs.
The one-time lump sum non-refundable fee in 2015 is:
Single: $45,320
Couple: $81,576


This is in addition to your entrance fee for one of the three entrance plans. After two years of being in benefit status, the Security Plus contract pays for itself. Plus the fee may be tax deductible.**

**New resident applicants are encouraged to consult their tax advisor to determine the tax benefits that may apply in their situation.
General guidelines are that a resident must be at least 62 years of age or older, able to live independently and able to financially meet the projected costs of living in the community. We welcome all individuals regardless of race, religion, sex, nationality, place of origin, or non-disqualifying disability.
Call the Marketing Department at 1-800-554-5517, (757) 565-6505 or email us at info@williamsburglanding.com. Out-of-town visitors are also welcome to visit us as our guests for two nights and tour the campus.
While the marketing team and business office are available to discuss most aspects of moving to Williamsburg Landing, it is in your best interest to consult your financial advisor or attorney in these matters. Williamsburg Landing will provide you with a worksheet but cannot give you financial or tax advice.
After having decided that Williamsburg Landing is the Life Plan Community (formerly known as Continuing Care Retirement Community) for you the road to residency is easy. The first step in the application process is to complete the Future Residency Application and return it along with a refundable $1,000 deposit. Next, select the model of the cluster home or apartment that you would like. You may make up to three selections for a specific residence type. Upon receipt of your deposit, you will receive informative updates and invitations to special events. This will afford you the opportunity to become acquainted with us, our community and Williamsburg Landing residents.
Approximately six months to one year before wishing to move, notify the Marketing Department. At that time you will be asked to place a Ready Status refundable deposit of $10,000 (which applies to your entrance fee.) You will then be notified by Marketing when your name is at the top of the Ready Status List for a specific house or apartment. The active admission process will commence when you have accepted a residence and paid a separate $1,000 per person, Admission Processing Fee for your personal financial and medical information review (Refundable if Williamsburg Landing denies admission.) Once all medical information has been received, Marketing will schedule an appointment for you to meet with the Medical Director.
The wait list for the existing cluster homes, apartments and townhomes varies. There are 162 cluster homes, 118 apartments and 31 townhomes in our community. The popularity of these very spacious residences suggests that you reserve the home of your choice as early as possible. The Marketing Department is ready to show you what is available at any time. Give them a call!
One of the main benefits of living at Williamsburg Landing is the many levels of assistance offered to our residents. Our dedicated Move in Coordinator ensures that new residents have all of the information and assistance necessary to accomplish a smooth move into their residence. Other staff is also available to provide assistance in settling in, such as hanging pictures and mirrors. In addition to the many services and amenities included in the monthly service fees, residents can receive extra services at an additional cost.